Frequently Asked Questions

Everything you need to know about your DiamAura experience.

What is the standard shipping timeframe for orders?

We offer standard shipping which typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return and exchange policy?

DiamAura offers a 30-day return policy on all eligible items. Products must be in their original packaging and unused condition to qualify for a full refund or exchange.

How can I track the status of my shipment?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to our carrier's website to monitor your package in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay to ensure a secure and convenient checkout process.

Are DiamAura products covered by a warranty?

Yes, many of our premium products come with a one-year manufacturer's warranty against defects. Please check the specific product description or contact support for details on individual items.

Can I modify or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.